As we began this year, we decided to focus on a marketing message to help you to "Put some color back in your life". This was an important message for us not only because we want to gain more painting business, but also because it is a reminder that this life is short in the face of eternity and we must remember to spend our time in pursuit of those things that really matter.
So far, this year we have been extremely busy travelling all over Greene, Columbia, Albany, and Rensallaer counties here in upstate New York. We have been working for wonderful customers and turning them into friends in such places as Loudonville, Gilboa, Acra, Freehold, Catskill, Conesville and others. This year has been extremely successful for us so far! More important than the financial gain is the humble pride we feel in the fact that we have a 100% success rate in keeping our customers happy. I don't mean just this year, but since we started this business. Amazing...
This isn't to say that things always go perfectly, but that when there is an issue - we take care of it and we do it not only to our satisfaction, but more importantly to the satisfaction of our clients. That Golden Rule of treating others as we would be treated has been the simplest key to our success and you have my guarantee that we will continue to do everything possible to make sure our clients are satisfied.
Thank you for a great first quarter and here's to the next!